Meet Our Practitioners

Leaders in Orthotic and Prosthetic Care

Our practitioners at JP&O Prosthetic & Orthotic Lab are certified by the American Board for Certification in Orthotics, Prosthetics and Pedorthics.

We at JP&O Prosthetic & Orthotic Labs are dedicated to the success of our patients. It is our mission to maintain a viable and respected clinical practice, while providing the most appropriate Orthotic and Prosthetic services, in order to bring our patients to their maximum level of physical function.

Get to know each of the qualified practitioners at JP&O:

  • Rob A. Yates, CPO, FAAOP

    Rob took the reins of our family-owned business from company founder, David A. Yates, in August of 2007. Rob currently serves as the President and CEO of JP&O Prosthetic & Orthotic Labs.

    Rob received his bachelor's degree from Lyon College and was awarded certificates in Orthotics and Prosthetics from Northwestern University in Chicago, Ill. Rob has been in the field for more than 10 years and has been providing clinical services since 2003. He holds credentials as a provider of Otto Bock's C-Leg & Compact, Otto Bock's Harmony System and Otto Bock's Myoelectric (Myobock) system including the Dynamic Arm. Rob is also certified to provide the Walk-Aide System as well as the Bioness L300 Foot Drop System. .

  • In the summer of 2013, he was named a Fellow of the Academy of Orthotists and Prosthetists, the highest honor bestowed on a member, and was also appointed by the Governor of Arkansas to serve on the advisory board of the Department of Health for O&P licensure in Arkansas. 

    Rob provides clinical services in our Jonesboro, Ark., facility as well as our facility in Batesville, Ark. He also serves as a Resident Mentor in our NCOPE Accredited Residency Program for new graduates with certificates in Prosthetics & Orthotics. Rob’s specialties include Vacuum Assisted Prosthetic Socket Systems and upper limb prosthetic systems including Myoelectric / external power and body powered systems. He has been invited to present lectures to a variety of organizations including: physical therapy and occupational therapy groups, family practice physician groups, & orthopedic physician groups.

    He most enjoys the “tears of joy that come with the first steps an amputee takes after losing a limb, or looking in the mirror and seeing a prosthetic arm or hand where there was none.”

  • David A. Yates, CPO, FAAOP

    David Yates is the founder of JP&O and turned over the reins of our company to his son, Rob Yates, CPO, FAAOP, in August of 2007. David continues to serve as a clinician and acts as the Residency Director for our company’s Residency Program; accredited by the National Commission on Orthotic and Prosthetic Education.

    David earned an Associate of Arts degree from Crowley’s Ridge College, Bachelor of Science in Management from Upper Iowa University and Post- baccalaureate Certificates in Orthotics and Prosthetics from Shelby State College.

    David began his career in Orthotics and Prosthetics in 1980 and has attained National Board Certification as a Prosthetist and Orthotist by the American Board for Certification as well as licensure by the state of Arkansas. Additionally, he was named a Fellow of the American Academy of Orthotists and Prosthetists.

    Throughout his career of almost 35 years, David has lectured on Orthotics and Prosthetics for training programs in medicine, physical therapy and nursing, as well as the general field of Prosthetics and Orthotics. Additionally, his clinical studies and research have been published in a number of peer-reviewed medical journals.

    "It is very rewarding and I take great pride in the fact that our organization and clinicians have been able to make a positive difference in the quality of life for the people we serve.”

  • Les Merrick, CPO, FAAOP

    As our senior practitioner, Les brings more than 20 years of experience in the field of Orthotics and Prosthetics. Les is a graduate of Arkansas Tech University and holds Certificates in Orthotics and Prosthetics from Shelby State Community College in Memphis. He is an ABC Certified Prosthetist Orthotist (CPO). He was awarded the highest achievement in continuing education by being named a Fellow in the American Academy of Orthotists and Prosthetists (FAAOP) in 2003. A seasoned clinician in all of JP&O’s services, his preferred clinical specialty lies in above-the-knee prostheses. He holds credentials as a provider of Otto Bock’s C-Leg & Compact, Motion Control & Filauer’s Utah Arm System, Ossur’s Rheo Knee System, as well as a credential in MAS Socket design technologies.

    Les serves patients in our Jonesboro Arkansas facility and holds clinics in Forrest City, Helena and Wynne, Ark., on a regular basis. He also makes clinical rounds to our Mountain Home facility. Les serves as a Resident Mentor in our NCOPE Accredited Residency Program for new graduates with certificates in Prosthetics and Orthotics. He regularly delivers lectures to students in the Physical Therapy and Physical Therapy Assistant programs at Arkansas State University in Jonesboro.

    “I gain great satisfaction helping people gain their independence through prosthetic intervention. Each patient is unique and has unique challenges and needs. My goal is to provide the most appropriate prosthetic care to each individual.”

  • Thomas A. Chivers, CPO, FAAOP

    Tom is one of our senior practitioners at JP&O. He brings more than 20 years of experience to our company in providing prosthetics and orthotics. Tom received an Associate Degree in Applied Sciences at Volunteer State College. He received certificates in both Prosthetics and Orthotics from Shelby State in Memphis. He is an American Board Certified Prosthetist & Orthotist, a Fellow of the American Academy of Orthotists and Prosthetists, and a Licensed Orthotist in the state of Arkansas.

    Tom’s main specialties lie in upper and lower extremity prosthetics. He is certified to provide a wide variety of clinical services including Otto Bock’s C-Leg, Upper Limb Myobock Systems, and Otto Bock’s Harmony Vacuum System. Tom also brings a wealth of experience in providing Pediatric Orthotics.

    Tom primarily sees patients in our Jonesboro facility and at our clinic in Kennett and Hayti, Mo. He also serves as a Resident Mentor in our NCOPE Accredited Residency Program for new graduates with certificates in Prosthetics and Orthotics. Tom has delivered a wide variety of lectures and presentations to several physician groups across Arkansas and Tennessee and is a regular presenter to students in the Physical Therapy program at Arkansas State University. Tom served as an expert panelist at Vanderbilt University on Prosthetic Rehabilitation for several professional disciplines.

  • His greatest joy comes when he is able to see patients reach their full potential through the delivery of our services.

  • Cyle Gates, Director of Clinical Operations, CPO, LPO

    Cyle is our Director of Clinical Operations for JP&O based out of Mountain Home, AR. His first exposure to the field of Prosthetics and Orthotics was in 1999 when his grandmother was in need of prosthetic care. He began his career as a technician and eventually went on to pursue a formal education in Prosthetics and Orthotics.

    Cyle is a 2006 graduate of the University of Texas Southwestern Health Sciences School in Dallas, Texas, where he received a Bachelor of Science in Prosthetics and Orthotics. Cyle is highly skilled in both prosthetics and orthotics but places special emphasis in his prosthetic care. Cyle serves as Residency Director of our NCOPE Accredited Residency Program for new graduates of Prosthetics & Orthotics programs. He worked in Prosthetics and Orthotics in central Arkansas before coming to JP&O in late 2008. He has presented to several physical therapy and health care groups throughout central and northern Arkansas. Cyle is certified to provide many advanced socket designs including the HiFi socket, LIM Infinite socket, Otto Bocks EMS socket, advanced microprocessor knees/feet/elbows/hands, and cutting edge orthotic devices.

    "I most enjoy being able to help people and make a difference in the lives of my patients. I also enjoy learning about each individual and providing the best care possible while being able to treat everyone like family.” 

  • J. Ladon Jones, LO, ROA, PTA, CFm

    Ladon came on staff at JP&O Labs in 1999. She holds a variety of credentials including an Associate degree in 1998 from Arkansas State University as a physical therapy assistant, licensure as a PTA and certification as a Fitter of Mastectomy. She is an Arkansas licensed Orthotist and a Registered Orthotic Assistant. She is certified to provide the Walk-Aide System, the Bioness L300 Foot Drop System, SWASH Systems and has extensive training and experience with Cascade DAFO custom orthoses.

    Ladon is one of our leading clinicians in providing pediatric orthotic intervention. She works very closely with physical & occupational therapists, family physicians and parents of children who need our services. Ladon has delivered a series of lectures and presentations to area high schools and junior high schools. She has also made presentations to students at Arkansas State University and has provided in-services for physicians and therapists. She primarily provides patient care in our Jonesboro Location, however also serves patients through our clinics in Kennett and Hayti, Mo. Ladon provides direct patient care throughout the area with physical and occupational therapists in specialty clinics and treatment facilities that specialize in pediatric care. These clinics are located throughout Northeast Arkansas and Southeast Missouri.

    “I consider my job a blessing. It is wonderful to be able to work with great people to help our patients be able to improve their quality of life.”

  • Matthew William Krumbach, CPed, LO

    Matthew is one of our lead pedorthists here at JP&O Prosthetic & Orthotic Lab. Matthew has been in the field for more than 25 years as both a technician and practitioner. He began his career as a technician and has grown his skill set to become an American Board Certified Pedorthist and a Licensed Orthotist. He received a Certificate in Pedorthics from Northwestern University in Chicago in 1994.

    Matthew enjoys successfully improving the daily life of our patients who are struggling with physical challenges within his scope of practice. He sees patients in both our Jonesboro office and Pocahontas and Highland, Ark., clinics.

  • Gayle Jones, CFO, LO

    Gayle brings more than 20 years of experience in Orthotics to our staff at JP&O Prosthetic & Orthotic Lab. He is an ABC Certified Orthotic Fitter, a Licensed Orthotist in the State of Arkansas, and has specialized training to fit the Walk Aide and the Horton SCOKJ.

    Gayle is a US Army Veteran and was educated in the US Army Medical Sciences as an Orthotic Specialist. He currently sees patients in our Mountain Home, Ark., Harrison, Ark., and Branson, Mo., facilities and holds a clinic in West Plains, Mo. Gayle specializes in stance control knee joint systems, Functional Electronic Stimulation Walk Aide, Pediatric Orthotics and is well-versed in all aspects of Upper and Lower Extremity Orthotics and Pedorthics.

    Gayle is a regular presenter for physician’s offices, physical therapy groups and nursing groups in north-central Arkansas. He has served JP&O for more than 10 years in our Jonesboro and Mountain Home offices. Gayle also spent 10 years working in orthotics in central Arkansas before coming on board with us.

    Gayle is an avid outdoors-man and enjoys spending time with his family fishing, hunting and camping.

  • “Every day I get to go home knowing I have helped change someone’s life for the good.”

  • Bobby Burri, CP, LP

    Bobby is our lead practitioner serving our Branson, Mo., location. Bobby came to work for JP&O in the fall of 2010 and brings over 10 years of experience in Orthotics & Prosthetics.

    Bobby received his bachelor’s degree in Mechanical Engineering from Missouri University of Science and Technology and was awarded certificates in Orthotics and Prosthetics from Northwestern University in Chicago, Ill.

    Bobby provides clinical services in our Branson, Mo., facility as well as our Harrison, Ark., facility.

  • Bobby enjoys helping his patients “get up, moving and back to living.”

  • Joseph W. Jessen, RPA

    Joe Jessen is our Jonesboro facility's lead prosthetic technician and has more than 10 years of experience in the field. Joe understands the unique set of challenges that amputees face being an amputee himself since 1979. Joe currently wears the Harmony Vacuum System. He is a Certified Prosthetic Assistant and has been trained by Otto Bock Healthcare on technical work on a variety of different prosthetic systems including below-the-knee (BK) and above-the-knee (AK) prosthetic fabrication and finishing. His trainings also include the Harmony Vacuum System course. Joe is a technician in our Jonesboro lab and provides technical and fabrication support for all of our outlying facilities and clinics.

    Joe's experience as an amputee, coupled with his vast experience as a prosthetic technician at JP&O, helps bring a very different perspective during lectures and presentations to the educational programs at Arkansas State University and the University of Tennessee. He is a regular presenter to Nursing students and Physical Therapy Students each year. Joe most enjoys seeing how we are able to improve the quality of a person’s life and their ability to be mobile by the services we provide.

  • Teresa D. Harris, CFOM, CPed

    Teresa brings more than 15 years of experience in Orthotics to JP&O Prosthetic & Orthotic Lab. She was a Licensed Orthotic Assistant for The LaNair Company of Houston Texas for many years and came to work for Jonesboro Prosthetic & Orthotic Labs in early 2007. Since joining the JP&O team she has developed a soft skill set in Mastectomy Prosthetics in addition to orthotic fittings. Teresa is our lead Mastectomy fitter in our North Central Arkansas division. She attended a TIAT fitters course of Orthotics and Mastectomy and is a Certified Orthotic and Mastectomy Fitter (CFOM). Teresa is a Certified Pedorthist and received her education from the International School of Pedorthics.

    She regularly delivers presentations to breast cancer survivors of Mountain Home. She provides patient care for those women who have had breast surgery and hopes to help women feel “whole” again. She provides patient care in both our Mountain Home and Harrison facilities as well as our Branson facility.

    “Working with breast cancer survivors is very special. It is wonderful to be able to give something back to our patients in so many different ways. I am truly blessed to be at JP&O Prosthetic & Orthotic Lab and have the opportunity to have such a rewarding job and work with such a great group of people here in North Central Arkansas and Southern Missouri.”

  • Theresa Muse, CFm

    Theresa has more than 25 years of experience in providing top quality patient care as a Mastectomy Fitter. She received a Bachelor of Science degree from Arkansas State University and is an American Board Certified Fitter of Mastectomy products. She also provides compression therapy garments to patients who are suffering from a wide variety of pathologies including edema, spider veins and varicose veins. In addition to ABC Certification, she is credentialed by several leading mastectomy & compression garment manufacturers such as Jobst, Amoena and Camp.

    Theresa provides patient care out of our Jonesboro location. She really enjoys making others happy and comfortable with themselves as they move on with their lives as breast cancer survivors.

  • Kim DeVore, CPed, CFOM

    Kim joined our staff in the summer of 2008. Before coming to JP&O Prosthetic & Orthotic Lab she spent more than three years in the Durable Medical Equipment field and extensive experience as a Mastectomy Fitter. She worked for three years in Harrison at Choice Medical and brings a wealth of experience with community service and outreach. She is a volunteer firefighter and first responder as well as a Certified Training Officer for the Fire Academy and previously served as the Constable for the town of Zinc, Ark.

    Kim is a Certified Pedorthist and has been through various compression and mastectomy fitter courses and is a Certified Jobst Fitter. She sees patients in our Harrison, Ark., facility as a full-time fitter and office manager.

  •  "I enjoy the smile on a patient's face when he or she is fit with the correct prosthesis or orthosis."

  • Marcie Daniels, CFOM, CPed, L.O.A

    Marcie began her career at JP&O in October of 1999 as one of our administrative support staff. Prior to her tenure with JP&O, she worked for an Orthopedic and Sports clinic fitting off the shelf braces. Marcie has held many positions on our staff including Patient Services Coordinator, Clinic Coordinator and Billing Coordinator. In the fall of 2012, Marcie moved into a clinical role at Jonesboro Prosthetic & Orthotic and now sees patients full time as a Certified-Fitter in Orthotics & Mastectomy and also as a Certified Pedorthist.

    Marcie's formal education came from Southern Baptist College. She has attended courses by Cascade DAFO and Allard and she has also been through Advanced Mastectomy and custom compression garment management courses.

    Marcie primarily sees patients in our Jonesboro, Ark., facility but also assists with outreach clinics in Helena and Forrest City.

  • "It is rewarding working at Jonesboro Prosthetic & Orthotic where you can provide a level of care that helps in so many ways, whether it be to help manage pain or just to help someone feel better about themselves."

  • Paula “Pjay” Breckenridge, BSN, RN, CPed, COA, CFo

    Pjay began her healthcare career as a Registered Nurse in Orthopedics in 1981. She received a Bachelor of Science in Nursing from Mississippi University for Women in Columbus, Miss. Pjay also spent time pursuing graduate studies in Nursing at Arkansas State University. For many years she served as an assistant to an Orthopedic Surgeon in Forrest City and later in Newport, Ark.

    Pjay joined our staff at JP&O in the summer of 2009 to serve as the Clinician in our Batesville location. She received her Pedorthics education from the International School of Pedorthics and is a Certified Pedorthist, a Certified Orthotic Assistant, and a Certified Orthotic Fitter. She also sees patients in our Forrest City, Ark., clinic. 

    Pjay is a regular presenter across the region as she educates our referral sources about Orthotic Intervention for Pediatrics and care of the diabetic foot. She also is a guest speaker at the Diabetic Support Groups in and around the Batesville area. 

    “Having the opportunity to make a positive difference in the lives of other people and helping give them the ability to perform daily tasks is extremely rewarding and is what I most enjoy about patient care.”

  • Heather Tuck, CPed, CFOM

    Heather Tuck brings more than 13 years of healthcare experience to JP&O Prosthetic & Orthotic Lab. She is our office manager and lead Pedorthist, Mastectomy and Orthotic Fitter in our Branson, Mo., location. Heather came to work for JP&O Prosthetic & Orthotic Lab in the spring of 2010.

    She received her Pedorthic education from the International School of Pedorthics. Her Mastectomy and Orthotic education is throughTrulife. Heather specializes in diabetic shoe packages and mastectomy fittings. She is a regular presenter to numerous diabetic support groups throughout southern Missouri speaking on proper foot care and diabetic shoe selection.

    Heather’s favorite part about patient care is “helping improve a patient’s quality of life.” The JP&O team has become like family and I hope every patient that comes through our doors feel like they are a part of our family.”

  • Candy Millikin, PSC, CFm

    Candy joined the JP&O team in Batesville in the summer of 2010. She serves as our Patient Services Coordinator and is also a Certified Fitter of Mastectomy. She studied Mastectomy Fittings at St. Petersburg College in Tampa Bay Florida and has more than 10 years of experience in Healthcare Administrative Support. At JP&O, Candy assists in our clinical services in a limited capacity.

  • “I really enjoy helping a woman restore her positive self-image through what we provide.”

  • Allison Singer, CPO, LPO

    Allison is an Orthotist and Prosthetist with JP&O. She serves mostly in our Jonesboro Longview location, but also assists at our outlying and clinic locations including Blytheville, Osceola, and Paragould.

    Singer, originally of Rochester, Ill., received her Bachelor of Science in Physiology with minors in psychology and chemistry from Southern Illinois University Carbondale in 2012. She went on to obtain her Master of Science in Prosthetics-Orthotics from the University of Texas Southwestern Medical Center at Dallas, Texas. Singer completed her two years of orthotic and prosthetic residency with JP&O and obtained her board certification through the American Board for Certification in Orthotics, Prosthetics and Pedorthics. She also has state licensure for orthotics and prosthetics in the state of Arkansas.

    Singer was injured as a child from a lawn mower accident that left her without almost half of her right foot. She now wears a custom silicone restoration prosthesis.

    “I decided to pursue this career when I realized it combined my love of art and science,” Singer said. “The field is always changing. I like the challenge of determining what will work best for a particular patient. No two patients are alike.”

  • David Keown, CPO, LPO

    David is a certified Prosthetist and Orthotist with JP&O.  David became interested in O & P because his best friend’s dad owned an O & P practice growing up, and he would get to visit regularly.

    David did his residency with JP&O from 2006-2008, Moved to Texas and managed a clinic there for 8 years and then moved back recently. The clinic he managed was awarded for the best 3 years of operational excellence at the national meeting in early 2016.  He earned his Bachelors Degree and O&P certificates from UT Southwestern Medical Center.  David loves working on below knee prosthetics and any high tech knees or feet.  David hold’s certifications in multiple socket designs, knees and feet.

    “I love what I do, and I’d be bored doing anything else.”

  • Roslyn Colston, COA, LPOA, CPED

    Roslyn is a certified and licensed Orthotic assistant (COA), a licensed Prosthetic Assistant (LPOA) and also a certified Pedorthist (CPED). Roslyn became interested in O & P after receiving her undergrad from Texas A&M at Galveston. She is currently pursuing a Masters degree in O & P this Fall.

    Roslyn specializes in orthotics, diabetic footwear, and wound care. She also worked closely with the University of Texas Medical Orthopedic doctors and residents for 6 years while volunteering at the Houston Homeless Shelter Podiatry Clinic.

    “Treat each patient as if they were family.”